www.fetchtv.com.au

Why upgrade?

A better way to watch
Enjoy faster performance, smoother navigation and improved experience.

More apps, more to watch
Get more apps and newer features with the latest Fetch device

Smarter search, less effort
Find what you want faster with improved interface & universal voice search

Upgrade to Fetch Mini Gen 5 and unlock more

✔️ Access to popular streaming apps like Paramount+, Apple TV, DAZN and Crunchyroll**

✔️ Additional app support including Spotify, Twitch and NBA**

✔️ Enjoy 30+ family-friendly Fetch Games

✔️ Experience a faster and smoother performance

  • ✔️ Smarter user interface and ongoing access to the latest Fetch features, apps and updates.

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  • ** Subscriptions are required for streaming apps and special interest channels.

Why Fetch Access?

With the Fetch Access Monthly subcription from just $3.99 per month, enjoy access to channels, games, streaming apps, the latest movies and shows, plus 30 included movies each month, all on one menu. It's everything you love, easy to find and effortless to watch.

Free-to-Air TV
Watch 30+ Free-to-Air channels even without an antenna.

Included TV Channels & Streaming Apps
Enjoy 25+ lifestyle and entertainment channels, plus access to popular streaming apps**.

Movie Box
Get 30 included movies every month, watch on demand with no ads

Movie & TV Store
11,000+ movies & TV shows to buy or rent.

Universal Voice Search
Search across channels, movies, shows and apps with one voice command.

TV Guide and Catch-Up
Browse live and catch-up TV together, including reverse browsing of past programs.

Games
Play 30+ family-friendly games using just your Fetch remote.

Mobile App
Search, browse and
watch on the go.

How to redeem your upgrade offer

Opt in to Fetch Access here to receive your unique checkout code via email

Activate your new device on your existing Fetch account

Start enjoying a faster and smoother Fetch experience

IMPORTANT
Remember to remove your Fetch Mini Gen 3 device from your account after activating your new device to avoid ongoing multiroom charges.

Choose your device

Fetch Mini

The compact and powerful
entertainment hub

- Watch Free-to-Air TV

- TV Guide

- Pause and rewind live TV

- Easy to use interface

- Integrated Universal Voice Search

- 100+ extra channels

- 40+ streaming and catch-up apps

- 30+ interactive games

- 11,000 movies to buy and rent 

- Movie and TV store

- Mobile app

- Supports 4K UHD

- Wi-Fi 6

Opt in to Fetch Access and get 25% off Fetch Mini

+ $5 one-off activation fee
+ $3.99 / month Fetch Access Fee
Inc. GST and postage

Fetch Mighty

The ultimate
entertainment hub

- Record up to 585 hours of TV

- Record 3 channels & watch another

- Series Recording

- 1TB hard drive

- Watch Free-to-Air TV

- TV Guide

- Pause and rewind live TV

- Easy to use interface

- Integrated Universal Voice Search

- 100+ extra channels

- 40+ streaming and catch-up apps

- 30+ interactive games

- 11,000 movies to buy and rent

- Movie and TV store

- Mobile app

- Supports 4K UHD

- Wi-Fi 6

Opt in to Fetch Access and get 25% off Fetch Mighty

+ $5 one-off activation fee
+ $3.99 / month Fetch Access Fee
Inc. GST and postage

What is this upgrade offer?

This offer is available to eligible Fetch Mini Gen 3 customer with direct Fetch account, allowing you to upgrade to a newer Fetch device with 25% off.
To access the offer, you must opt in to Fetch Access subscription at $3.99 per month here.

Who is eligible for this offer?

This offer is exclusive to eligible Fetch Mini Gen 3 owners, if you are eligible, you will receive an invitation via email. Please ensure your contact details are up to date in your Fetch account.

How long is the offer available?

This is a limited time offer and Fetch reserves the right to discontinue making the offer available.

What is Fetch Access?

Fetch Access is a monthly subscription that enables your Fetch service on newer devices. It includes access to core features, included channels, on-demand content, and on-going platform updates and support.

Why do I need Fetch Access to upgrade?

Fetch Access powers the latest Fetch platform and is required to access features, content and updates on newer devices.
Upgrading ensures you can continue enjoying the full Fetch experience.

How much does Fetch Access cost?

Fetch Access is $3.99 per month, billed to your Fetch account.

What do I get with Fetch Access?

Fetch access at $3.99 a month provides you with tons of benefits, including:

  • Free-to-Air: Watch over 30 Free-to-Air channels streamed over the internet – watch with or without an antenna.  

  • Included channels: Enjoy 25+ extra lifestyle, entertainment, and special-interest channels, streamed over the internet.

  • Movie Box: Get 30 curated on-demand movies each month, no ads.

  • Movie & TV Store: Access to 11,000+ movies and 800+ TV shows to buy or rent (purchase/rental fees required).

  • Streaming apps: Direct access to popular international and local streaming apps all in one simple menu (separate subscriptions required).

  • Universal Voice Search: Search across channels, movies, shows, and apps with one voice command.

  • TV Guide & Catch-Up: Browse live and catch-up TV together, including simpler reverse browsing of past programs and direct access to major catch-up apps.

  • Games: Play 30+ family-friendly games using just your Fetch remote.

  • Mobile App (Fetch Mobi): Search, browse, and watch on the go, and manage recordings on the Mighty – available on both Android and iOS phones and tablets.

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Additionally, you'll receive 1 movie rental credit monthly (valued at $7.99) when subscribed to any Content Pack (Ultimate, Vibe, Variety, Knowledge, Kids).

When will I receive my Fetch Access?

All Fetch Access features are available to you immediately, except for Movie Box and Movie Rental Credits.

Due to the high volume of customers joining Fetch Access, there may be a short delay in activating these features on your account after you have signed up for Fetch Access .

Rest assured, Movie Box and your first Movie Credit will be added automatically as soon as provisioning is complete! No action is required from you.

The Fetch Access fee will only apply once these features have been fully provisioned to you

Can I opt out of Fetch Access after upgrading?

Fetch is a subscription-based entertainment platform.

While you own the hardware, an active Fetch Access subscription is required to support the platform, the interface, security updates and content delivery. If you cancel your Fetch Access subscription, the device will lose all functionality and unfortunately you will lose all the content you have previously purchased (eg: movies, TV shows).

If you restart your subscription, you will need to pay for the Fetch Retail account activation fee and monthly Fetch Access fee.

How do I upgrade?

Upgrading is simple:

  1. 1. Opt in to Fetch Access and receive your unique checkout code

  2. 2. Purchase your new device using the code sent to your email

  3. 3. Activate your new device on your existing Fetch account

  4. 4. Deactivate your old device: Log into your Fetch account settings to remove your Mini Gen 3. This ensures you aren't charged for multiroom fee. You do not need to return your old device, but we encourage recylcing it at an e-waste facility.

If I upgrade with Fetch Access, will I lose any content purchases or current content pack subscriptions?

No. Your purchases, and existing content pack subscriptions will remain available on your account following the upgrade. You can continue to subscriber to new content packs or unsubscribe from them at any time.

As part of the transition:

• Movie Box will no longer be billed separately because it is included in Fetch Access once your account has successfully transitioned.
• As a bonus, if you have Fetch Access and at least one active content pack subscription (eg: Ultimate, Vibe, Variety, Knowledge or Kids Pack), you will receive one Movie Rental Credit (valued at $7.99) every month.

What if I need help with my upgrade?

Our support team is here to help. You can contact us via the Contact us page on our website link here: https://www.fetchtv.com.au/contact-us.

Terms & Conditions here

The upgrade offer provides 25% off the recommended retail price (RRP) of eligible Fetch devices when using a valid unique code issued to eligible Fetch Mini Gen 3 customers with a Fetch retail account. To qualify for this offer, customers must opt in to a Fetch Access subscription at $3.99 per month via link provided. By opting in, customers agree that Fetch Access is required as part of the upgrade. This offer cannot be used in conjunction with any other promotion, discount or voucher.

Offer valid from 13 April 2026 to 31 May 2026 (11:59 PM AEST) or while stocks last. Payment requires a valid Australian Visa or Mastercard. Transactions will appear on your credit card as Fetch TV North Sydney NSW. All fees are subject to change with notice. If you have an existing box and an account for your Fetch service through one of our Internet Service Provider, you will not be able to connect a box purchased on this store via Multiroom to the device obtained from your ISP. Contact your Internet Service Provider to check availability and purchase additional Fetch device(s).

IIf you are now connecting a new and additional device to your account and Multiroom is set up, a monthly Multiroom fee will start to apply. You can connect up to 3 Fetch devices to a single account.

* Additional charges apply for Movie and TV Store rentals and purchases. Premium content packs require seperate subscriptions and have no lock-in contract.
** Subscriptions are required for streaming apps and content availability are subject to third party terms and device compatibility.

Important Information
• HDMI to TV and a minimum broadband connectivity speed of 3Mbps is required.
• Use of the Fetch device and service counts toward your broadband data quota.
• SD channels use around 1GB per hour.
• Use of the Fetch Mighty Box to record TV must be in accordance with the Copyright Act 1968 and other terms and conditions set out within the terms and conditions here
• This is a Fetch Retail device. Retail devices can be activated as new accounts or added to an existing Fetch Retail account as a Multiroom device. A maximum of three (3) Fetch devices can be linked to one Retail account.
• Fetch Retail devices cannot be used on the same account as a Fetch device supplied by broadband or phone providers.
• Each Retail account requires a one-off $5 activation fee and an ongoing Fetch Access subscription.
• Adding additional devices as Multiroom devices will incur a $3.99/month Multiroom fee per account
• Subscriptions are required for streaming apps and special interest channels.
• Premium content packs require separate subscriptions and have no lock-in contract.
• Content packs, included content and prices, subject to change.
• Additional charges apply for Movie Store and TV Store rentals and purchases.
• Recording is not available on the Mini, virtual playlist channels, or included channels. Movies are not recordable.
• 4K viewing requires a 4K-capable TV, 4K content, and a minimum line speed of 15 Mbps.

Note: Fetch devices purchased via this site are for Fetch direct customers only. If you currently access Fetch through an Internet Service Provider, you will not be able to connect a box purchased here via Multiroom. Please contact your provider for availability and purchase options.

© Fetch TV Retail Pty Ltd ABN 53 168 151 522. 100 Arthur Street, North Sydney, NSW, 2060.
Need help? We're here for you: https://www.fetchtv.com.au/contact-us